Chrysler’s Ram brand has notified the National Highway Traffic Safety Association that it is recalling 242,780 pickup trucks over a steering failure that could lead to “a loss of directional stability”. The safety agency reported that the left tie rod ball may fracture during low speed parking maneuvers when the driver is making a sudden turn. This could lead to the loss of directional stability in the left front wheel.
Mercedes-Benz dealers were number one for customer treatment in the US according to an independent study by survey company Pied Piper. The California-based company hired 3,524 “secret shoppers” and sent them to US dealerships in order to determine how their salesmen were performing in anything from explaining a car’s features to closing a deal. This is the third year in a row that Mercedes-Benz, which looks set to top the sales charts this year in the luxury segment, has topped Pied Piper’s study.
